Iowa Western Community College
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Human Services: Generalist

Human Services: Generalist

Just the Facts

Program Start Term: Fall, Spring, Summer
Program Length: 4 Semesters, 1 Summer
Award: A.A.

Completed Online: Both
Completed in the Evenings: Day & Evening
Pathway: Transfer Path
Career Cluster: Social Sciences
Program Locations: Council Bluffs Campus

About the Program

It takes a special personality to serve as a human services professional, and if you’re that kind of person, consider improving your chances in the field by enrolling in Iowa Western’s Human Services Generalist program. You’ll be trained in such areas as domestic violence, crisis intervention, child welfare, and assisting the elderly as you work toward an Associates of Arts degree.

The job market in this field is wide open, and you can start immediately after picking up valuable knowledge in addictive studies. Service learning projects give you access to community resources and provide opportunities to become familiar with several different agencies. Those hands-on experiences, combined with classroom instruction, will best prepare you for this field.

While students are able to enter the job force immediately after graduating, many are encouraged to transfer to a four-year institution to improve professional advancement chances. Some classes in this program are offered at night and online.

Career Information

This program is designed for students with the option of transferring to a four-year institution or entering the workforce in an entry-level position. This program will give students the opportunity to explore several career areas including youth care, addictive studies, case management, and social work. Career opportunities include employment in a number of fields such as mental health, substance abuse counseling, crisis intervention, youth worker, child/spousal abuse counseling, and working with the elderly.

Career Coach

Program Outcomes

Upon the successful completion of the program students will:

  • Recognize the professional characteristics of a human services worker.
  • Demonstrate effective interviewing and counseling skills when engaging clients.
  • Compose the written documentation required of a human services case manager.
  • Assemble a comprehensive service plan.
  • Recognize the dynamics of vulnerable persons and special populations.
  • Evaluate community and agency resources.


* Because career opportunities associated with this degree are so varied, salaries vary considerably as well. To explore careers and gather specific salary information, we encourage you to visit the following website: IHaveaPlanIowa